Hi Bji Casino Terms & Conditions — Complete Policy

Hi Bji Casino (hereinafter referred to as "Hi Bji", "we", or "the platform") is an online gaming service. These Terms & Conditions apply to the use of the Hi Bji website and all its services. By accessing the platform or creating an account, you are deemed to have fully accepted all of the terms below.

By registering on Hi Bji, you acknowledge that:

• You are over 18 years of age and legally eligible to use this service.
• You are using this platform of your own free will and choice.
• You have read and understood all provisions of these Terms & Conditions.
• Gaming carries financial risk — and you are aware of this.

To open an account on Hi Bji, you must provide accurate and up-to-date information. Registering with false or incomplete details is prohibited and may result in account closure.

Each individual may hold only one account. Creating multiple accounts will result in all accounts being closed and balances may be forfeited. Hi Bji is able to detect multiple accounts originating from the same device, IP address, or payment method.

One or more of the following documents may be requested during the account verification (KYC) process:

• National ID (NID) or passport photo
• Recent utility bill or bank statement (as proof of address)
• Proof of ownership of the payment method used

Hi Bji supports several Bangladeshi payment methods, including bKash, Nagad, and Rocket. Deposits are generally instant. The following policies apply to all transactions:

• Minimum Deposit: ৳200
• Minimum Withdrawal: ৳500
• Daily Maximum Withdrawal: ৳50,000 (higher for VIP members)
• Withdrawal Processing Time: Usually within 30 minutes to 24 hours

Hi Bji processes withdrawals only to the same payment method used for the original deposit. This is a mandatory measure to prevent money laundering.

If suspicious activity is detected in financial transactions, Hi Bji reserves the right to notify the relevant legal authorities. The associated account may be temporarily frozen in such cases.

Hi Bji regularly offers a variety of bonuses and promotions. Each offer has its own terms, which are clearly stated on the offer page. General bonus policy:

• Wagering Requirement: Most bonuses require a certain amount to be wagered before withdrawal. For example, 30x means you must wager 30 times the bonus amount.
• Validity: Every bonus has an expiry period. Any bonus not used within the specified timeframe will be cancelled.
• Game Restrictions: Some bonuses are only valid for use on specific games.
• One bonus, once: The same offer cannot be claimed more than once by the same player.

Hi Bji reserves the right to modify, suspend, or cancel any bonus offer. However, no changes will be made to a bonus that has already been activated.

All game outcomes on Hi Bji are determined by an RNG (Random Number Generator) that is independently certified. Hi Bji has no ability to influence the result of any game.

If a technical issue occurs during a game, the following policy generally applies:

• If a game disconnects mid-session, we will attempt to resume it from the last saved state.
• If a round result is not recorded, the bet placed for that round will be refunded.
• If an abnormal win occurs due to a bug or error in the game software, Hi Bji reserves the right to void that payment.

In Live Casino games, the dealer's decision is final. All live games are recorded, and video footage will be reviewed in the event of a dispute.

The following activities are strictly prohibited on the Hi Bji platform. Involvement in any of them will result in permanent account closure and possible forfeiture of your balance:

• Money laundering or concealing the source of illegal funds
• Playing games using bots or automated software
• Unauthorized access to other players' accounts
• Attempting to hack or breach Hi Bji's systems
• Members of the same household placing bets on each other's accounts to collect bonuses
• Creating an account using a fake identity or someone else's personal information
• Unauthorized use of the Hi Bji brand or logo

Closed at the Player's Own Request: You may request account closure at any time by contacting Hi Bji support. Any remaining balance will be returned to your primary payment method; however, any bonus amounts will be forfeited.

Suspended by Hi Bji: If a terms violation is suspected, Hi Bji may temporarily suspend the account during investigation. Your balance remains safe throughout this period.

Permanently Closed: Serious violations of the Terms & Conditions or proven fraud may result in permanent account closure and forfeiture of any remaining balance.

Inactive Accounts: An account with no activity for 12 months will be marked as "inactive". The balance is retained, but a monthly balance maintenance fee may apply. Keep your account active to avoid this.

Hi Bji takes responsible gaming very seriously. We believe gaming is a form of entertainment — not a source of income. The following tools are always available to our players:

• Deposit Limit: Set daily, weekly, or monthly deposit limits
• Loss Limit: Set a limit in advance on how much you're willing to lose within a given period
• Session Time Limit: Set a time limit on how long you play
• Cooling-Off: Take a temporary break from 24 hours up to 30 days
• Self-Exclusion: Long-term or permanent self-exclusion

For more details, visit our Responsible Gaming page. If you need further assistance, feel free to contact our support team — we're always here to help.

All content on the Hi Bji platform — including logos, designs, text, game interfaces, images, and software — is the intellectual property of Hi Bji or its licensors. Reproducing, copying, or distributing any content without prior authorization is strictly prohibited.

As a platform user, you may use this service for personal and non-commercial purposes only. Prior written permission is required before using the Hi Bji name or brand in any promotional activity.

Hi Bji is committed to delivering the highest quality of service; however, Hi Bji's liability is limited in the following areas:

• Game or transaction losses due to internet disconnection
• Errors or delays caused by third-party payment systems
• Temporary service interruptions due to unexpected technical issues
• Loss resulting from the player's own negligence in exposing their login credentials

Hi Bji is always working to improve its service quality and is committed to resolving any technical issues promptly.

Hi Bji reserves the right to update or modify these Terms & Conditions at any time. Registered users will be notified by email and a clear announcement will be posted on the website before any significant changes take effect.

Continuing to use the platform after changes take effect constitutes acceptance of the updated terms. If you do not agree to the new terms, you may request account closure — any remaining balance will be refunded.

For any questions or complaints regarding these Terms & Conditions, please contact the Hi Bji support team:

• Email: [email protected]
• Live Chat: Chat button at the bottom right of the website
• Time: 24 hours a day, 7 days a week

Disputes are handled by first attempting a direct resolution through our support team. If that is not possible, independent third-party mediation may be considered. Hi Bji is always committed to a fair and timely resolution.

If any provision of these Terms is found to be legally unenforceable, all remaining provisions will continue in full force and effect.